SHIPPING AND FULFILMENT POLICY
Last Updated: 20/01/2024
1. Shipping Methods and Rates:
We are committed to providing efficient and reliable shipping services for our customers within the United Kingdom. We offer the following shipping methods and rates:
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Standard Shipping: Our standard shipping option typically takes up to 5 business days. Shipping costs are free to all customers. This shipping is applied to items under the value of £250
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Express Shipping: For faster delivery, we offer express shipping services for high value items. This shipping option is free to all customers and is insured and next day delivery.
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2. Order Processing:
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Orders are typically processed and shipped within 2 business days of payment confirmation, except during busy periods or if an item is on pre-order.
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You will receive an order confirmation email upon successful placement of your order. A shipping confirmation email with tracking information will be sent once your order is dispatched.
3. Shipping Address:
Please ensure the accuracy of your shipping address during the checkout process. We are not responsible for any delays or issues related to incorrect shipping information. If you need to make changes to your shipping address after placing an order, please contact our customer support as soon as possible.
4. Tracking Orders:
For tracking information, please refer to the tracking number provided in your shipping confirmation email. You can track your order online through the designated carrier's website.
5. Delivery:
We rely on third-party carriers for the delivery of your orders. While we make every effort to ensure timely and accurate delivery, we cannot guarantee specific delivery dates. Delays may occur due to unforeseen circumstances, such as weather, strikes, or other factors beyond our control.
6. International Shipping:
Currently, we only ship within the United Kingdom. We do not offer international shipping.
7. Returns and Exchanges:
For information on our return and exchange policy, please refer to our separate Return and Refund Policy.
8. Contact Us:
If you have any questions or require assistance with your order or shipping, please feel free to contact our customer support team via
9. Changes to the Policy:
We reserve the right to modify this Shipping and Fulfilment Policy at any time. Any updates will be posted on our website, and the revised policy will apply to all orders placed after the date of the update.
By placing an order with us, you acknowledge and agree to abide by the terms and conditions outlined in this Shipping and Fulfilment Policy.
Thank you for choosing Joshua Bradley Luxury