ITEMS LEFT WITH US POLICY
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Effective Date: September 20, 2026
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1. Introduction
These terms apply when you leave jewellery, watches, designer handbags, precious metals, or other items with Joshua Bradley Luxury (“we”, “us”, “our”) for authentication, inspection, testing, valuation, or assessment.
By leaving an item with us, you agree to these terms and conditions.
Leaving an item with us does not transfer ownership of the item to Joshua Bradley Luxury and does not constitute an agreement for us to purchase the item.
2. Items Accepted
We accept luxury watches, handbags, jewellery, precious metals, and other items for authentication, inspection, testing, valuation, or assessment.
Acceptance of any item is at our sole discretion. We reserve the right to refuse any item that does not meet our requirements, standards, or security procedures.
3. Inspection and Authentication Process
All items left with us may undergo inspection and assessment to establish their condition, authenticity, specifications, and suitability for any potential purchase or other transaction.
This may include:
• Visual inspection and examination
• Checking serial numbers, reference numbers and model codes
• Comparison with manufacturer and brand standards
• Consultation with specialist professionals or experts
• Watchmaker inspection
• Material, gemstone or precious metal testing
• Use of specialist testing and authentication equipment
Authentication or inspection may take additional time where an item requires specialist assessment.
The normal inspection and authentication process may take up to 5 business days. We will contact you once the process is complete or if additional time is required.
4. Receipt and Condition
When an item is left with us, we may record details of the item, including its description, condition, identifying numbers, accessories and any visible damage or wear.
You should ensure that any relevant accessories, paperwork, boxes, certificates or other items provided with the item are clearly identified.
We are not responsible for pre-existing damage, defects, wear, deterioration, or faults that were present when the item was left with us.
5. Security and Storage
Items left with us are stored securely while they are in our possession.
We take reasonable precautions to protect items against loss, theft or damage while they are in our care.
High-value items may be subject to additional security and storage procedures.
A receipt or intake record may be provided confirming that the item has been left with us.
6. Ownership and Customer Responsibility
By leaving an item with us, you confirm that:
• You are the legal owner of the item or are authorised by the legal owner to leave it with us
• You have the legal right to have the item inspected and assessed
• The item is not knowingly stolen, counterfeit, unlawfully obtained, or subject to a third-party dispute
• The information you provide about the item is accurate
• You have disclosed any known damage, repairs, modifications, replacement parts or other relevant information
We may request proof of ownership or identification where appropriate.
7. Testing and Specialist Assessment
Certain items may require specialist testing or examination.
This may include:
• Precious metal testing
• Gemstone testing
• Movement examination
• Pressure or water-resistance testing
• Serial number and reference verification
• Specialist authentication
• Examination of materials, components or construction
Testing may involve appropriate specialist equipment or procedures.
Where testing may reasonably result in minor marks or other effects due to the nature of the testing process, this will be taken into consideration before testing is carried out where appropriate.
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8. Authenticity Checks
All items are subject to authenticity verification where applicable.
Authentication may include:
• Comparing against brand standards
• Checking serial numbers and model codes
• Expert watchmaker inspections
• Material and gemstone testing
• Examination of construction, components and finishing
Authentication is based on the information and evidence available to us at the time of assessment.
Where an item requires further specialist examination, it may need to remain with us for an extended period. We will advise you where this is the case.
9. Lost, Stolen and Legally Restricted Items
We may conduct appropriate checks against stolen property registers, manufacturer records, and other relevant sources where applicable.
We reserve the right to decline, retain, or report any item that we reasonably suspect may be lost, stolen, counterfeit, unlawfully obtained, or subject to a legal or ownership dispute.
Where an item is suspected of being stolen or otherwise unlawfully obtained, we may be required to provide information to the relevant authorities.
10. Items That Do Not Meet Our Requirements
If an item is found to be:
• Inauthentic or suspected to be counterfeit
• Significantly different from the description provided
• Subject to an ownership dispute
• Suspected to be stolen or unlawfully obtained
• Unsuitable for our requirements
we will notify you where appropriate.
Where we decline to proceed with the item, it will normally be made available for collection or returned to you in accordance with these terms.
11. Valuations and Potential Offers
Any valuation, estimate, or potential purchase offer is subject to the completion of our inspection and authentication process.
Any valuation or indication given before the item has been fully inspected is not a guaranteed purchase offer.
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If we subsequently make an offer to purchase the item, the offer will be confirmed with you before any sale takes place.
You are under no obligation to sell your item to us.
12. Collection and Return of Items
Once our inspection, authentication, or assessment is complete, we will notify you where appropriate.
If you decide not to proceed with a sale, or if we decide not to purchase the item, you may arrange collection or, where agreed, have the item returned to you.
You may be required to provide suitable identification or proof of ownership before an item is released.
Where return postage is requested, the cost of secure and appropriately insured return postage may be your responsibility unless otherwise agreed.
13. Items Not Collected
Items should be collected within 30 business days of notification that they are ready for collection.
If an item is not collected within this period, we may contact you again to request collection or arrange its return.
Where reasonable attempts to contact you have been unsuccessful, we reserve the right to take further reasonable steps in relation to the item in accordance with applicable law.
Any reasonable costs associated with returning an uncollected item may be payable by you.
14. Customer Responsibilities
By leaving an item with us, you agree that:
• The information you provide about the item is accurate
• You have the legal right to leave the item with us
• You will provide any information reasonably required to assist with authentication or inspection
• You will disclose known damage, repairs, alterations or replacement components where applicable
• You will collect or arrange return of the item within the required timeframe
• You will comply with any reasonable identification or ownership verification requirements
15. Loss or Damage
While an item is in our possession, we will take reasonable care of it and store it securely.
We are not responsible for:
• Pre-existing damage or defects
• Normal wear and tear
• Inherent defects or weaknesses in an item
• Damage arising from the item's existing condition or construction
• Losses caused by circumstances outside our reasonable control
Where we are legally responsible for loss or damage to an item while it is in our care, our liability will be assessed having regard to the item's reasonable market value and the circumstances of the loss or damage.
Nothing in these terms is intended to exclude or limit any liability or rights that cannot lawfully be excluded or limited.
16. Privacy and Confidentiality
Any personal information, identification documents, photographs, descriptions, and other information provided during the inspection process will be handled confidentially and in accordance with our Privacy Policy.
Information may be retained where required for legal, regulatory, security, fraud prevention, insurance, or business record-keeping purposes.
17. Limitation of Liability
We take reasonable precautions to protect items while they are in our care.
To the extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from the inspection, authentication, testing, valuation, or temporary custody of an item.
Nothing in these terms excludes or limits liability where it would be unlawful to do so.
18. Amendments to These Terms
We reserve the right to update or amend these terms from time to time.
Updated terms will apply to items left with us after the revised terms have been published or otherwise communicated.
The terms applicable when an item is left with us will continue to apply to that item unless otherwise agreed.
19. Governing Law
These terms are governed by the laws of England and Wales.
Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of England and Wales, where applicable.