Terms & Conditions | Joshua Bradley Luxury

Effective Date: November 27, 2025

1. Introduction

This Privacy Policy explains how Joshua Bradley Luxury (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access or use www.joshuabradleyluxury.com (“the Website”). By using the Website, you agree to the practices described in this Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, billing and delivery address, payment information (processed securely by third parties), enquiry details, and account information.

We may also automatically collect technical information such as IP address, device type, browser type, operating system, referring URLs, pages viewed, and Website usage data.

The Website uses cookies and similar technologies to enhance user experience, support functionality, analyse performance, personalise content, and prevent fraud. You may disable cookies through your browser settings; however, certain Website features may not function correctly.

3. Use of Information

We may use your information to process and fulfil orders, respond to enquiries, provide customer support, verify identity, manage user accounts, improve the Website, enhance security, and comply with legal obligations.

Marketing communications are only sent where you have explicitly opted in, and you may withdraw consent at any time.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent (e.g., marketing communications)
Contractual necessity (e.g., fulfilling orders)
Legitimate interests (e.g., fraud prevention, analytics, Website improvements)
Legal obligation (e.g., tax and regulatory requirements)

5. Sharing of Information

We may share your information with trusted third-party service providers who assist with payment processing, deliveries, Website hosting, analytics, and marketing (opt-in only). These providers are required to protect your data and may only use it for authorised purposes.

We may disclose information if required to comply with laws, legal processes, court orders, or regulatory investigations.

In the event of a business sale, merger, or acquisition, your data may be transferred to the acquiring party, who must continue to protect it in accordance with this Policy.

6. Data Security

We implement reasonable technical and organisational measures to protect personal information against loss, misuse, or unauthorised access. However, no online transmission or storage system is completely secure, and absolute protection cannot be guaranteed.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Policy, to complete transactions, or to comply with legal, tax, and regulatory requirements.

Data that is no longer required will be securely deleted or anonymised.

8. International Data Transfers

Some service providers may store or process data outside the UK. Where international transfers occur, we ensure appropriate safeguards are in place to comply with UK GDPR, including Standard Contractual Clauses or equivalent protective measures.

9. Your Data Rights

You have the right to request access to your personal data, request corrections, request deletion (where applicable), restrict processing, object to processing, request data portability, and withdraw consent for marketing.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been breached.

10. Marketing Communications

Marketing communications are only sent with your explicit consent. You may opt out at any time using the unsubscribe link in emails or by contacting us directly.

We do not share your information with third parties for their own marketing purposes.

11. Payment Information

We do not store full payment card details. All payments are processed securely through accredited third-party payment providers that comply with PCI-DSS or equivalent security standards.

12. Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for their privacy practices, content, or policies. We recommend reviewing their privacy policies before providing any personal information.

13. Children’s Privacy

The Website is not intended for individuals under 18. We do not knowingly collect personal data from minors. If you believe a child has submitted information, please contact us for prompt removal.

14. Cookies Policy

The Website uses essential, performance, functional, and marketing cookies to support site functionality, analytics, preferences, and security.

You may disable cookies in your browser; however, some Website features may become limited.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Policy.

16. Contact Information

For privacy-related enquiries or to exercise your data rights, please contact: info@joshuabradleyluxury.com